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- hard drive failed but cant install win 10 error "reboot and ...

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07-31-2021 07:31 PM
Computer error, "reboot and select proper boot disk"
Did smart short self test via BIOS
Said HD failed
Got new Hd but cannot get rid of above error although BIOS does list cd drive and usb disk
Will not boot to them
08-01-2021 05:12 AM
The proper procedure is most likely to replace the hard drive and then reinstall Windows and the software.
I do not see any mention of reinstall Windows. That PC did not come from HP with Windows 10 but you can make the install media to reinstall.
If you need the install media for Windows 10, you can make it from this Microsoft download
https://www.microsoft.com/en-us/software-download/windows10
With a working PC, scroll down to the "Using the tool to create installation media"
and then follow the directions. You can make either the DVD or USB. Use this new media to install Windows 10.
When the install asks for the product key, click the "I don't have a product key" option to continue,
then the install will continue It will be activated once it connects to the internet, as it uses a digital key.
I'm not an HP employee.
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08-01-2021 06:52 AM
Thank you for the quick reply!
The attempt to install windows 10 on a new hard drive is where I get stuck.
I have created a win 10 installation cd and a usb .
Although the bios sees the cd drive and usb drive and lets me choose which to boot to,
I can not get past the message "reboot and select the proper boot disk"
08-01-2021 01:00 PM
If you are getting into the setup menu and moving to the choice of USB or DVD drive, then press F10 to save that setting. Then it should start in the selected spot.
I'm not an HP employee.
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