-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
Create an account on the HP Community to personalize your profile and ask a question
Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more.
It has been a while since anyone has replied. Simply ask a new question if you would like to start the discussion again.
1
0
0
HP Recommended
14,273
4,266
1,393
HP Recommended
hi
see this
HP PCs - Testing for Hardware Failures | HP® Customer Support
enough either to simply use the system via usb key ..
or read what is indicated, you must have a download link
i see
The HP PC Hardware Diagnostics tool for Windows helps check and update drivers for certain components while providing the ability to test computer hardware components, quickly diagnose hardware faults, provide reliable phone support from HP, reducing the risk of returning hardware in good working order. Compatible with Windows 10 and 11 operating systems.
HP PC Hardware Diagnostics Windows v2.0.0.0 Install and stay updated
Computer won’t boot? Try UEFI Diagnostics
The HP PC Hardware Diagnostics UEFI application is a comprehensive set of tests to help identify, isolate, and diagnose possible HP Personal Computer hardware issues. This tool runs outside of the Operating System, is easy to use, and in just a few simple steps can greatly assist in troubleshooting hardware problems quickly.
HP PC Hardware Diagnostics UEFI – v8.9.0.0
or
but the version may be older
--------------------------------------------- Signature ---------------------------------------------
was this reply helpful , or just say thank you ? Click on the yes button
Please remember to mark the answers this can help other users
Desktop-Knowledge-Base
Windows 11 22h2 inside , user
------------------------------------------------------------------------------------------------------------
was this reply helpful , or just say thank you ? Click on the yes button
Please remember to mark the answers this can help other users
please click on the accept as solution button if message provided an answer to the problem
Desktop-Knowledge-Base
Windows 11 22h2 inside , user
------------------------------------------------------------------------------------------------------------
10,592
876
528
HP Recommended
14,273
4,266
1,393
HP Recommended
--------------------------------------------- Signature ---------------------------------------------
was this reply helpful , or just say thank you ? Click on the yes button
Please remember to mark the answers this can help other users
Desktop-Knowledge-Base
Windows 11 22h2 inside , user
------------------------------------------------------------------------------------------------------------
was this reply helpful , or just say thank you ? Click on the yes button
Please remember to mark the answers this can help other users
please click on the accept as solution button if message provided an answer to the problem
Desktop-Knowledge-Base
Windows 11 22h2 inside , user
------------------------------------------------------------------------------------------------------------
14,273
4,266
1,393
HP Recommended
@Prométhée wrote:hi
see this
HP PCs - Testing for Hardware Failures | HP® Customer Support
enough either to simply use the system via usb key ..
or read what is indicated, you must have a download linki see
The HP PC Hardware Diagnostics tool for Windows helps check and update drivers for certain components while providing the ability to test computer hardware components, quickly diagnose hardware faults, provide reliable phone support from HP, reducing the risk of returning hardware in good working order. Compatible with Windows 10 and 11 operating systems.
HP PC Hardware Diagnostics Windows v2.0.0.0 Install and stay updated
Computer won’t boot? Try UEFI Diagnostics
The HP PC Hardware Diagnostics UEFI application is a comprehensive set of tests to help identify, isolate, and diagnose possible HP Personal Computer hardware issues. This tool runs outside of the Operating System, is easy to use, and in just a few simple steps can greatly assist in troubleshooting hardware problems quickly.
HP PC Hardware Diagnostics UEFI – v8.9.0.0
or
but the version may be older
please follow this @Raynick
--------------------------------------------- Signature ---------------------------------------------
was this reply helpful , or just say thank you ? Click on the yes button
Please remember to mark the answers this can help other users
Desktop-Knowledge-Base
Windows 11 22h2 inside , user
------------------------------------------------------------------------------------------------------------
was this reply helpful , or just say thank you ? Click on the yes button
Please remember to mark the answers this can help other users
please click on the accept as solution button if message provided an answer to the problem
Desktop-Knowledge-Base
Windows 11 22h2 inside , user
------------------------------------------------------------------------------------------------------------
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
Didn't find what you were looking for?
Ask the community