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HP Recommended

I have a hp omen GT13-0805nz for which I would like to update the diagnostic software that appears when the F2 key is pressed when restarting, the system prompts me to go to the site www.hp.com/go/techcenter/PCDiags, but when I get to the site I can't find anything explaining how to update it

4 REPLIES 4
HP Recommended

hi

see this

HP PCs - Testing for Hardware Failures | HP® Customer Support

enough either to simply use the system via usb key ..
or read what is indicated, you must have a download link

i see

The HP PC Hardware Diagnostics tool for Windows helps check and update drivers for certain components while providing the ability to test computer hardware components, quickly diagnose hardware faults, provide reliable phone support from HP, reducing the risk of returning hardware in good working order. Compatible with Windows 10 and 11 operating systems.

 

HP PC Hardware Diagnostics Windows v2.0.0.0  Install and stay updated

Computer won’t boot? Try UEFI Diagnostics

The HP PC Hardware Diagnostics UEFI application is a comprehensive set of tests to help identify, isolate, and diagnose possible HP Personal Computer hardware issues. This tool runs outside of the Operating System, is easy to use, and in just a few simple steps can greatly assist in troubleshooting hardware problems quickly.

HP PC Hardware Diagnostics UEFI – v8.9.0.0

 

or

https://support.hp.com/hr-en/drivers/selfservice/omen-desktop-pc-30l-gt13-0000i/33492325/model/37973...

but the version may be older

 

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Desktop-Knowledge-Base
Windows 11 22h2 inside , user

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HP Recommended

Hello @Raynick 

 

(1) Download and install / update

HP PC Hardware Diagnostics UEFI

8.9.0.0 Rev.A

65.7 MB

Nov 30, 2022

Download

 

(2) Please report back

 

Kind regards

HP Recommended



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Please remember to mark the answers this can help other users
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Desktop-Knowledge-Base
Windows 11 22h2 inside , user

------------------------------------------------------------------------------------------------------------
HP Recommended

@Prométhée wrote:

hi

see this

HP PCs - Testing for Hardware Failures | HP® Customer Support

enough either to simply use the system via usb key ..
or read what is indicated, you must have a download link

i see

The HP PC Hardware Diagnostics tool for Windows helps check and update drivers for certain components while providing the ability to test computer hardware components, quickly diagnose hardware faults, provide reliable phone support from HP, reducing the risk of returning hardware in good working order. Compatible with Windows 10 and 11 operating systems.

 

HP PC Hardware Diagnostics Windows v2.0.0.0  Install and stay updated

Computer won’t boot? Try UEFI Diagnostics

The HP PC Hardware Diagnostics UEFI application is a comprehensive set of tests to help identify, isolate, and diagnose possible HP Personal Computer hardware issues. This tool runs outside of the Operating System, is easy to use, and in just a few simple steps can greatly assist in troubleshooting hardware problems quickly.

HP PC Hardware Diagnostics UEFI – v8.9.0.0

 

or

https://support.hp.com/hr-en/drivers/selfservice/omen-desktop-pc-30l-gt13-0000i/33492325/model/37973...

but the version may be older

 


 please follow this @Raynick 

 

--------------------------------------------- Signature ---------------------------------------------
was this reply helpful , or just say thank you ? Click on the yes button

Please remember to mark the answers this can help other users
please click on the accept as solution button if message provided an answer to the problem




Desktop-Knowledge-Base
Windows 11 22h2 inside , user

------------------------------------------------------------------------------------------------------------
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