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determan
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hp-22-b013w-snow-white-all-in-one

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hp-22-b013w-snow-white-all-in-one
Microsoft Windows 10 (64-bit)

I just bought this computer its brand new , I just opened the box and set it up and it is so slow,  what is the reason for this?

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banhien
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@determan

 

Well, with the followin specs

 

    https://support.hp.com/au-en/document/c05103874

 

It is a slow machine anyway. And you can't upgrade to anything except RAM from 4GB to 8GB. Did you read its specs before open your wallet ?

 

Regards.

BH
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WAWood
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Message 3 of 3
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@determan

With a new Win10 PC, you're almost always going to experience a very slow PC for a while because Windows Update (WU) is hogging your PC, searching for, downloading, and installing updates -- to bring your PC up to the most current version of Windows.

 

To find out what version and build of Win10 your PC is running, do the following:\1) enter "cmd" (without the quotes) into the search area and select the Command Prompt option
2) enter "winver" into the command window (again, without the quotes)
3) the most current Win10 is v1809 Build 17763.253

 

If yours is older than that, most likely WU is hogging your PC trying to update it.

To disable WU temporarily, do the following:
1) Enter "services" in the search area (again, without the quotes)
2) When the window opens, scroll down until you see Windows Update
3) If it say Running under status, that indicates that WU is running
4) To change that, double-click on that task, select Stop under the Service status, and then Apply
5) That should stop WU -- and you should see an immediate improvement in performance

WU will restart itself automatically later on, so you basically have no choice thathan to bear with it until it finishes.

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