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hp 24q254in Hard Disk Error Hard Disk 2 (3F2)

hp 24q254in
Microsoft Windows 10 (64-bit)

I understand there is a second msata on the board that could be causing this. Before I crack the case open I wanted to know how easy it is to get to.

 

 

error on startup.jfif

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hp 24q254in Hard Disk Error Hard Disk 2 (3F2)

@mgwnynet

 

Hello;

Allow me to welcome you to the HP forums!

 

This spec sheet for your PC only lists one drive:  https://support.hp.com/us-en/document/c05379741

***If my post helped, click the White thumbs-up symbol to say thanks***

***Please mark Accept As Solution if my post solved your problem***

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hp 24q254in Hard Disk Error Hard Disk 2 (3F2)

> Hard Disk 2 (3F2)

 

Device 3F0 (three-eff-zero) probably is your disk-drive.

Device 3F1 probably is your CD/DVD.

 

Or, vice-versa, for the above two connections.

 

Device 3F2 probably is your mSATA device.


> I understand there is a second msata on the board that could be causing this.

 

A "second" or just one?

 

> Before I crack the case open I wanted to know how easy it is to get to.

 

Power-off the computer.

Disconnect the AC power.

Remove the side-panel, to expose the motherboard.

 

Sample image of the mSATA slot:

 

 

 

 

At the end "away" from the slot, there either is a locking-mechanism, as shown above, or a single-screw, to physically affix the mSATA memory in its place.

So, "unlock" it. 

Gently remove the mSATA device.

Reconnect the AC power.

Restart your computer.

Hopefully, the "blue screen" will NOT appear.

Hopefully, Windows will boot correctly.

 

You could replace the device, or just run without it, but slightly slower.


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hp 24q254in Hard Disk Error Hard Disk 2 (3F2)

You are correct. That's what was confusing about the error. I looked for a msata on the board and found nothing. I ended up just reseating the hard drive and it seems to have silenced the error. Thanks for the response.

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