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08-24-2022 03:31 PM
Have a user that decided it was a good ideal to update the bios on a hp 290_p0014 desktop. User said he let update run over night and it never completed so he rebooted system and now the bios is corrupt. Tried downloading and restoring bios, however says cannot find the file on hard drive so i created multiple usb boot disk but system doesn't appear to see the usb ports or the cdrom drive. Tried the win key b & v option to no avail, it just continues to give me the same corrupt bios restore from a usb message. any suggestions. I've also cleared the bios still getting nowhere. any ideas are appreciated thanks
08-26-2022 11:07 AM - edited 08-26-2022 11:08 AM
You have done everything a home user can do
Look up warrantee https://support.hp.com/us-en/checkwarranty
some retail stores offer extended warranty (costco, best buy etc)
The 290-P0014 uses the Menlo motherboard which range from under $50 to 120 used
You might check with a repair center for cost of swapping it out or try it yourself.
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