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HP Recommended
Microsoft Windows 10 (64-bit)

Have a user that decided it was a good ideal to update the bios on a hp 290_p0014 desktop.   User said he let update run over night and it never completed so he rebooted system and now the bios is corrupt.  Tried downloading and restoring bios, however says cannot find the file on hard drive so i created multiple usb boot disk but system doesn't appear to see the usb ports or the cdrom drive.  Tried the win key b & v option to no avail, it just continues to give me the same corrupt bios restore from a usb message.  any suggestions.   I've also cleared the bios still getting nowhere.  any ideas are appreciated thanks

 

1 REPLY 1
HP Recommended

You  have done everything a home user can do

 

Look up warrantee https://support.hp.com/us-en/checkwarranty

some retail stores offer extended warranty (costco, best buy etc)

 

There are programming tools to do an in place bios fix but you need to be a guru to use them

 

The 290-P0014 uses the Menlo motherboard which range from under $50 to 120 used

You might check with a repair center for cost of swapping it out or try it yourself.

 


I am a retired Principal Analyst, and a community volunteer.
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