hp 895c mb: Can Bios display 1080p?

[BleepBlorp]

Hello, we cannot see the display output when booting to bios via the 895c motherboard.
This thing has Displayport outputs on the integrated gpu. 
the lowest resolution for displayport is typically 1080p...
does this bios even output 1080p? 
(yes, we have already pulled other GPUs from the board already) 

Otherwise, does HP or others recommend USB c video out instead? if that's even a video port on the mb? 

Thank you for your expertise, 
Bleeps

[Elohi_NR]

Hi @BleepBlorp,

Welcome to the HP Support Community. 

I'd be glad to help you! 

To be able to answer you effectively, we need some information.

May I have the exact name and product number of the unit? Do not share any of your personal information such as serial, phone number, email ID, etc.

[BleepBlorp]

Hello, as noted in the title and body of this ticket already, its the 895c motherboard. This is what it's called in retail, and technical documentation. I dont have further information on HP products or special subcategories of the product line. 

The answer to my question which i discovered through physically taking the machine apart was:
"Yes, the 895c motherboard can and does display 1080p from the integrated gpu onboard displayport video output"

The troubleshooting steps that would have been helpful were:
"You will need to physically uninstall, or temporarily disable, any additional secondary GPU devices, in order to force BIOS to display properly from the primary stock integrated GPU outputs"

For Followup:
We would like to learn if it is possible to disable and re-enable GPU devices using the BIOS system,
so that we do not have to repeatedly take the machine apart to perform basic tasks via bios.  

Can you provide details on temporarily disabling secondary GPUs and/or forcing the integrated DP display outputs?

Thank you for your time, 

S.  

 

[Elohi_NR]

Hi @BleepBlorp ,

Thanks for writing back and for performing the recommended steps; I see that they have not helped. 

This might require one-on-one interaction via remote assistance to fix the issue over the phone 

For that to happen, we will give you additional instructions/information via Private Message.

Please check your inbox on the forums page for the private message.

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.