My hp laptop ( small student system bought at costco) will not wake up. Power is on charging light is on when plugged in but caps lock button light flashes 5times long and 3 short. What can I do to start it up?
Turn off the computer, and then connect the power cord. Press and hold the Windows key and the B key at the same time, and then press and hold the power button for 2 to 3 seconds. Release the Power button but continue pressing the Windows and B keys. You might hear a series of beeps. The HP BIOS Update screen displays and the recovery begins automatically. Follow any on-screen prompts to continue the startup to complete the recovery. HP BIOS Update recovery in progress
If the HP BIOS Update screen does not display, repeat the previous steps but press the Windows key and the V key. If the screen still does not display, your computer might not support the feature or there is a hard drive issue. Continue to the next step to install a BIOS recovery file from the HP website. If the Power light turns off, the Power button was held too long. Repeat the previous steps, making sure to hold the button for only 2 to 3 seconds.
enter your serial number there, NOT HERE, and it will give an answer....
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