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hp won't wake up

hp pavillion

My hp laptop ( small student system bought at costco) will not wake up.  Power is on charging light is on when plugged in but caps lock button light flashes 5times long  and 3 short. What can I do to start it up?

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hp won't wake up

Hi

Hope this helps...

Main-

(Mother)

Board

5.3

The embedded controller times out waiting for the BIOS.

Component is not reachable by BIOS in certain time limit.

1 Reseat component.

2 Test known good component.

3 Replace component or Main-Board as needed.

https://support.hp.com/us-en/document/bph07107

 


Hopefully one of these documents will cover (and solve) your problem...

https://support.hp.com/ca-en/document/c00042629

https://support.hp.com/us-en/document/c02693833

Turn off the computer, and then connect the power cord.
Press and hold the Windows key and the B key at the same time, and then press and hold the power button for 2 to 3 seconds.
Release the Power button but continue pressing the Windows and B keys. You might hear a series of beeps.
The HP BIOS Update screen displays and the recovery begins automatically. Follow any on-screen prompts to continue the startup to complete the recovery.
HP BIOS Update recovery in progress

If the HP BIOS Update screen does not display, repeat the previous steps but press the Windows key and the V key. If the screen still does not display, your computer might not support the feature or there is a hard drive issue. Continue to the next step to install a BIOS recovery file from the HP website.
If the Power light turns off, the Power button was held too long. Repeat the previous steps, making sure to hold the button for only 2 to 3 seconds.


A Nod Is As Good As a Wink...
Lil_Boy_Blue

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hp won't wake up

It's motherboard problem. Is laptop in warranty?

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hp won't wake up

Hi

https://support.hp.com/us-en

enter your serial number there, NOT HERE, and it will give an answer....

 


A Nod Is As Good As a Wink...
Lil_Boy_Blue

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