• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issue? Click here for tips and tricks.
Locked

‎10-12-2021 07:43 AM

HP Recommended
Product: z420
Operating System: Microsoft Windows 10 (64-bit)

hello 

 

i cant active AHCI mode in my system " z420 " with samsung "870 evo" ssd model 

At first i change the bios to AHCI mode only .. and then install new windows 10 "64bit"  and install Samsung Magician and show to me " AHCI MODE " is deactive ... then i check the registry and i see the " REGISTRY KEY " HKEY_Local_MACHINE > System> Current ControlSet > Services> msahci (=0), iaStorA (=0) and iaStorV (=0) ... as you can see its active in registry also ... but Samsung Magician show deactive 

 

what can i do ... 

 

thank you

Category:
16 REPLIES 16

‎10-12-2021 08:44 AM

HP Recommended

Do you know what a manual is?

It provides all import information about SATA Ports and SAS Ports on that machine.

How can you have access to the registry key  when it is impossible to install windows without AHCI enabled?

 

The latest (13.01.2020) Intel SATA AHCI driver for that chipset is 6.3.0.1022

 

Was this reply helpful? Yes No

‎10-12-2021 09:24 AM

HP Recommended

thank you for replay ... 

 

i install this ssd in "sata0" its support ahci . as a manual say 

 

 

Was this reply helpful? Yes No

‎10-12-2021 10:24 AM

HP Recommended

You should check the device manager and look for storage controller: Intel chipset SATA AHCI Controller.

Was this reply helpful? Yes No

‎10-12-2021 01:28 PM

HP Recommended

Untitled.png

 i checked it ... its installed

 

Untitled2.png

and samsung magican also say ats deactive

Was this reply helpful? Yes No

‎10-12-2021 02:07 PM

HP Recommended

You do not have the right driver !

Intel_SATA_AHCI.jpg

Was this reply helpful? Yes No

‎10-12-2021 04:45 PM

HP Recommended

So. Can you give me please a link for the right driver 

Was this reply helpful? Yes No

‎10-13-2021 08:32 AM

HP Recommended

i search in google i dont found the exe driver  file . only found folder it contains 4 files ... Untitled.png

but i dont know how to install it

Was this reply helpful? Yes No

‎10-13-2021 11:06 AM

HP Recommended

You did not even have the file extensions switched on!

RightClick on iaahci.inf and choose install

Was this reply helpful? Yes No

‎10-13-2021 11:25 AM

HP Recommended

i did as you say to me 

 

Untitled2.png and then i restart ... 

 

i go to device manager

 

the AHCI DRIVERS DISAPPEARSthe AHCI DRIVERS DISAPPEARS

 

the AHCI DRIVERS DISAPPEARS

 

 

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.