inaccessible boot device

[KD84]

Laptop came out of sleep mode yesterday morning as usual. Sudden shutdown happened and on trying to reboot, error message says "inaccessible boot device."  Problem is likely with Windows 11, but I'm not able to get my computer to do anything to fix it, including system restore. I have tried all the steps online and anything that comes up on the screen (which seems to be different every time I try to start.)  I am out of options and this is my work computer! Please help if you can. Thanks.

[sandytechy20]

@KD84 

Welcome to the HP support community.

I understand that you are getting boot device not found error, I am glad to assist you.

Please follow the below steps to identify and resolve this concern: 

Step 1: Perform a hard reset 

HP Notebook PCs - Performing a Hard Reset or Forced Reset 

Step 2: Restore BIOS default settings 

Step 3: Test the hard drive using HP PC Hardware Diagnostics UEFI (In your case, Skip to Step 4) 

Step 4: Reseat the hard drive (here's a video that shows how to re-seat the drive: Click here) 

Step 5: Perform an HP System Recovery 

If none of the above actions resolved the error condition, back up your personal data and then perform an HP System Recovery on the notebook. See one of the following documents for instructions: 

Click here for instructions. 

Keep me posted.

If this helps, please mark the public post as an accepted solution so that it benefits several others.

Cheers.

[KD84]

Thank you for the reply, but unfortunately, I've tried all those things. The hard drive tests good and I know my data is still on it, so I've ordered a drive to USB adapter to move everything to another computer.

[sandytechy20]

@KD84

This might require one on one interaction to fix the issue, I am sending you a private message with the steps to talk to HP support.

Please check the mailbox icon at the top-right corner of this screen.

I hope this helps resolve this issue completely.

If this helps, please mark the public post as an accepted solution so that it benefits several others.

Cheers