input signal not found ?

[canin3teeth]

i hope this is the right area to post this- if it isn’t i apologize. i have an omen gaming desktop and sometimes the monitor will display this error “input signal not found check video source” and the tower itself like halfway turns on? the fans turn on but not all of them and the colors inside don’t light up. i’ve done EVERYTHING. replaced the cord, cleaning out the inside of the plugs, restarted multiple times, waited, moved the graphics card to the second port. everything. i don’t know what else to do. this computer was a gift from my late mother so it’s not something i really want to replace- not to mention the cost of it. any other ideas? 

[Rainbow23]

Hi @canin3teeth,

Welcome to HP Support Community. 

Thank you for posting your query. I will be glad to help you.

To understand the issue and help you, please get back to me with the details listed below:

- Exact model number/product number(SKU number) of your HP Product (if you need help, click here for information on how to find your model number/product number).

Note: Do not share any of your personal information such as serial, phone number, email ID, etc., on your public post.

Take care and have a great day ahead.

[canin3teeth]

the model itself is 32F. the product number is 6XJ00AA. not sure if you needed to serial number as well? hope this is correct info 🙂

[Rainbow23]

Hi @canin3teeth,

I suggest that you follow the steps from this document to resolve this issue. (Click on the word document to open the web page).

You may also refer to this User Guide.

I hope this helps.
Take care and have a good day.

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