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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
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- HP Community
- Desktops
- Desktop Boot and Lockup
- installed wrong BIOS

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07-15-2017 11:54 AM
I've tried so many way to recovery my BIOS like press windows+B button while pressing power button, remove then put it back the motherboard jumper, and remove then put it back the CMOS battery.
What should i do ?
If i install windows 8 on my computer will it works ?
I have check the memory, hard disk and everything was fine.
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Accepted Solutions
07-17-2017 09:22 AM
> yes i pressed any key after that.
Too late! Your timing is off. It had to be done much sooner.
Turn the computer off.
Hold down any keyboard key.
Turn the computer on.
Look for a message like "keyboard error. Press <SOME-KEY> to enter BIOS SETUP".
Or ...
Turn the computer off.
Turn the computer on, and as soon as you see white text over a black background, press DELETE, to try to enter setup.
Or ...
Turn the computer off.
Turn the computer on, and as soon as you see white text over a black background, press F2, to try to enter setup.
07-15-2017 12:21 PM
How "far" does the computer go before "looping" ?
If you disconnect the data/power cables from the disk-drive, and reboot, does it still "loop" ?
Or, can you now enter BIOS SETUP ?
The updated BIOS should "add" compatibility for Windows 8 -- it should not "remove" support for Windows 7.
There is no "catch 22" here:
* while running Windows 7, update the BIOS
* using the updated BIOS, continue to run Windows 7, or install Windows 8
* Windows 8 will run, with the updated BIOS
versus:
* install Windows 8 (before doing the BIOS update) and hope that Windows 8 will run WITHOUT the update,
* update the BIOS
* run Windows 8
Both "paths" should work, but the first path definitely will work.
07-16-2017 10:32 AM
Still can't enter to BIOS setup and i don't know how.
Tried press every hotkey and can't find "BIOS SETUP"
I'd like to try the first path but i don't know how to update my BIOS, considering don't want to lose my data if i install windows 8.
07-17-2017 01:36 AM
> My computer always rebooting when on "starting windows" logo.
> Still can't enter BIOS SETUP and I don't know how.
> Tried to press every hotkey and can't find "BIOS SETUP".
Disconnect the data/power cables from the disk-drive, and reboot.
Since it no longer can try to "start Windows", you should be prompted to press a key to enter BIOS SETUP.
07-17-2017 09:22 AM
> yes i pressed any key after that.
Too late! Your timing is off. It had to be done much sooner.
Turn the computer off.
Hold down any keyboard key.
Turn the computer on.
Look for a message like "keyboard error. Press <SOME-KEY> to enter BIOS SETUP".
Or ...
Turn the computer off.
Turn the computer on, and as soon as you see white text over a black background, press DELETE, to try to enter setup.
Or ...
Turn the computer off.
Turn the computer on, and as soon as you see white text over a black background, press F2, to try to enter setup.
07-18-2017 08:32 AM
i've tried that and still can't get in to BIOS setup,
but i've follow your second path and it works !!!
installed windows 8 and working great and now i upgraded to windows 10 which is no problem to run it .
thank you very much !!!
i was so desperated if i could'nt solve this problem because i just bought a new GPU .
well now i can use my gpu on my new bios 😄