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‎11-20-2020 08:13 AM

HP Recommended
Product: Phoenix Envy 810 170st
Operating System: Microsoft Windows 10 (64-bit)

After a power outage my pc wouldn't turn on. No lights, no response from on/off button. Shorted pin 14 on 24 pin connector to determine power supply was functioning. In desperation vs. buying a new mb I removed the Cmos battery and reinserted it. Power is back! Now just need a 2032 battery instead of a new pc. In researching this I didn't come across cmos as a power up solution but for me it was.

1 ACCEPTED SOLUTION

Accepted Solutions

‎11-20-2020 08:17 AM

HP Recommended

P.s. No post, no beep. Shorted the power switch contacts to eliminate it. The CMOS battery was the solution.

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1 REPLY 1

‎11-20-2020 08:17 AM

HP Recommended

P.s. No post, no beep. Shorted the power switch contacts to eliminate it. The CMOS battery was the solution.

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