01-09-2023 09:36 PM
my all in one when i turn on the power button it turns blue the screen does not turn on and then the light goes out and it restarts multiple times but the screen does not start i have tried all the steps by the virtual assistant but i have not completed the hardware step
01-19-2023 07:47 AM
Welcome to the HP support community.
I understand that your computer is restarting, I am glad to assist you.
Please attempt the below steps:
Attempt a BIOS recovery > All in one
If the above steps work and the display turns on: Perform a hardware test to be on a safer side.
Let me know how it goes.
If this helps, please mark the public post as an accepted solution so that it benefits several others.
I am an HP Employee
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