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11-19-2022 10:49 AM
Product: HP Pavilion Gaming Desktop TG01-2170m CTO
Operating System: Microsoft Windows 11
When booting up my desktop it says "
The computer restarted unexpectedly or encountered an unexpected error. Windows installation cannot proceed. To install Windows, click "OK" to restart the computer, and then restart the installation" And when i hit ok it just goes black and it repeats again
1 REPLY 1
11-19-2022 10:54 AM
hi
please perform the hardware tests
everything is explained in this link
HP PCs - Testing for Hardware Failures | HP® Customer Support
you may have an error code , failure ID (24-digit code) , as shown
if so, just give this code here
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Desktop-Knowledge-Base
Windows 11 22h2 inside , user
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Desktop-Knowledge-Base
Windows 11 22h2 inside , user
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