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HP Recommended
OMEN by HP 45L Gaming Desktop PC GT22-2000i (83N29AV)

The computer's power loss option does not work.
No matter what I do, it doesn't work. Do you know why people using the same model do that? Alienware was just doing well.

1 REPLY 1
HP Recommended

Hi @asdfgaersdfgasd,

 

Welcome to the HP Support Community. 

 

I'd be happy to help you! 

 

To troubleshoot the power loss option on your OMEN By HP 45L Gaming Desktop PC GT22-2000i, try the following steps:

 

Check BIOS Settings:

  • Restart your computer and enter the BIOS setup (usually by pressing F10, Del, or Esc during startup).
  • Look for the "Power Management" or "Advanced" settings.
  • Ensure the "Restore on AC/Power Loss" option is enabled. This setting controls the computer's behavior after a power loss.

Update BIOS:

  • Visit the HP Support website and search for your computer model.
  • Download and install the latest BIOS update.

Power Supply and Connections:

  • Check that the power supply is properly connected and functioning.
  • Ensure that the power cord and any surge protectors or UPS units are working correctly.

Windows Power Settings:

  • Go to Control Panel > Power Options.
  • Check your current power plan settings and ensure there are no conflicting settings that might prevent the computer from responding correctly after a power loss.

Reset BIOS Settings:

  • If the above steps don't work, try resetting the BIOS to default settings.
  • Enter the BIOS setup and look for an option to reset to default settings.

Hardware Check:

  • If possible, try a different power supply unit to rule out any issues with the current one.

 

If these steps don't resolve the issue, it might be best to contact HP phone Support for further assistance, as there could be a hardware issue.

 

Hope this helps! Keep me posted for further assistance.

 

 Please mark this post as Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

Nal_NR-Moderator
I am an HP Employee

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