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‎05-08-2019 03:48 PM

HP Recommended
Product: Hp Pavillion 510-p136 HP Pavillion 510-136...
Operating System: Microsoft Windows 10 (64-bit)

Pavilion 510-p136 .  SUddenly  my desktop won't boot because of incorrect password the one I've used forever.  I can't think of anything significant that happened ir changed. Is there a "Safe mode" or something that will get around it?? Get around and correct?.   Thanks  . .I'm lost 

1 person had the same question
1 REPLY 1

‎05-08-2019 04:07 PM - edited ‎05-08-2019 04:08 PM

HP Recommended

@lcbill 

 

Sorry, we are no longer able to provide any assistance with password reset or recovery issues.

According to the Community's Rules of Participation (which you can read from here: https://h30434.www3.hp.com/t5/custom/page/page-id/hp.rulespage😞

4d. No posts shall include instructions or directions intended to bypass or subvert security measures, including passwords, locking mechanisms, fingerprint scans, etc., or to bypass any safety measures.

For assistance NOW, you have to contact your regional HP Customer Support location directly as they will confirm ownership of the PC before providing any assistance -- something we are not able to do from here.

If you live in the US or Canada, contact information is on this page: http://www8.hp.com/us/en/contact-hp/phone-assist.html#section1

If you live elsewhere, contact information is on this page: http://www8.hp.com/us/en/contact-hp/ww-contact-us.html



I am a volunteer and I do not work for, nor represent, HP
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† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.