-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Desktops
- Desktop Boot and Lockup
- my laptop will not power on.

Create an account on the HP Community to personalize your profile and ask a question
01-14-2023 07:27 AM
I try pushig the windows+B and power buttons and sometimes it comes on. I have also tried to do the force start with esc+f10 and that also works sometimes. It takes a while and neither of those work all the time. How do I fix this?
01-14-2023 05:16 PM
Hello!
Sadly your description is unclear.
When Your notebook not powering on:
- Caps lock blinking automatically? - > This is a bios beep code, can be hardware issue
- Power on, or absolutly not? - > When your pc power on, but no display, but lcd has a backlight - > Probably SSD failure.
When your notebook power on:
- If you need to wait a lot for starting, probably ssd issue.
- When windows is loaded, but you see only mouse, this is a windows error.
We need more information about your problem to identify it.