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HP Recommended
HP Pavilion Win 7 but is now Win 10 (64 bit)
Microsoft Windows 10 (64-bit)

windows would only boot every 6-12 hours.

It would not restart from within windows it indicated "restarting" the not thing. turning on and off to help. 

Un pluging and let it sit for hours. It would start windows and seam ok.

efforts to repair by using recovery disk resulted in can not repair the boot issue.

changed HDD still could not boot or do a clean instal of WIn 10 .

My next path is to find a copy of the original BIOS.

SKU #  H2L93AA#ABA

SR# [Personal Information Removed]

BIOS: AMI 7.10  date 6/9/2012

Baseboard: 2:AEO

 

Where can I find a copy of the BIOS to reinstal.

 

Thanks

3 REPLIES 3
HP Recommended

hi

You have therefore checked, if it is not the hard disk which has the problem.
If the problem is not in the bios, you risk rendering it unusable if the updates fail

https://support.hp.com/us-en/product/hp-pavilion-p7-1200-desktop-pc-series/5187022/model/5231635?sku...

Motherboard Specifications, MSI MS-7778 (Jasmine)

 

  • Motherboard name: MSI MS-7778
  • HP/Compaq name: Jasmine
  • SSID: 2AE0

but nothing here

https://support.hp.com/us-en/drivers/selfservice/hp-pavilion-p7-1200-desktop-pc-series/5187022/model...

 

[edit] i found here for windows 8

https://support.hp.com/us-en/drivers/selfservice/hp-pavilion-p6-2400-desktop-pc-series/5330783/model...

but I advise against it only as a last resort, at your own risk
search hard drive side first if ok

HP PCs - Testing for Hardware Failures | HP® Customer Support

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Desktop-Knowledge-Base
Windows 11 22h2 inside , user

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HP Recommended

Thanks for the info.

I see where I got the bios name almost wrong 

within Windows device manger it indicated: ami 7.10.  6/19/2012

within the bios when I can get there: Jas 710.rom V7.10

i just reinstalled win 10 

 

restarting shows on monitor yet no restart

still need ti find clean copy of bios: jas 710.rom  v7.10

 

mike p

HP Recommended

You didn't understand what I said?
Have you tested your hard drive?
If you install windows 7, does it work?
the update you are requesting is obviously no longer available here, is not sure that an old update will solve your problem

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Please remember to mark the answers this can help other users
please click on the accept as solution button if message provided an answer to the problem




Desktop-Knowledge-Base
Windows 11 22h2 inside , user

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my testing
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