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‎05-18-2016 06:37 PM

HP Recommended
Product: Envy 750-055XT
Operating System: Microsoft Windows 7 (64-bit)
Brand new computer eon't boot. Attempts to reach customer support have been futile. Last night told me to run a test on hard drive and scheduled a call, but never followed up. Computer booted this morning, but after a shut down (shut down through Windows), attempts to reboot have failed. 40 minute estimated wait with the horrible recorded woman and horrific music driving me mad. Should I return and get my money back and shop elsewhere? This has been a horrendous experience.
1 ACCEPTED SOLUTION

Accepted Solutions

‎05-18-2016 06:41 PM

HP Recommended

Greetings,

 

No point trouble shooting as your PC is brand new.

 

Return for a refund ASAP!

 

Cheers!

View solution in original post

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2 REPLIES 2

‎05-18-2016 06:38 PM

HP Recommended
Not a student!
Was this reply helpful? Yes No

‎05-18-2016 06:41 PM

HP Recommended

Greetings,

 

No point trouble shooting as your PC is brand new.

 

Return for a refund ASAP!

 

Cheers!

Was this reply helpful? Yes No
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