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‎01-11-2020 01:18 PM

HP Recommended
Product: Example: Pavilion 15
Operating System: Microsoft Windows 10 (64-bit)

i cant boot my laptop it say no bootable device i have follow all the step to change to legacy it cant solve at all

3 REPLIES 3

‎01-11-2020 01:19 PM

HP Recommended

Hello, I recommend to you can execute an hardware test in your computer. For this, restart your computer by tapping F2 when it is been down for restart. You come in HP Hardware Diagnostic Interface and can execute all tests. If you have a fail please tell us. 

For more information about HP Hardware Diagnostics please see this: 
https://support.hp.com/us-en/document/c03467259

If I have been answer to your question please accept it as a solution 🙂
I am Expert from French Community, and I am doing my best to help you with your question.

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‎01-11-2020 01:26 PM

HP Recommended

i have try hardware test which is hard drive test and it say not install

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‎01-11-2020 01:39 PM

HP Recommended

So your drive is probably dead.. 

I need to have the Product Number (P/N) from your PC.
If you need help for find this please check this document: https://support.hp.com/us-en/document/c03754824

If I have been answer to your question please accept it as a solution 🙂
I am Expert from French Community, and I am doing my best to help you with your question.

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