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‎12-31-2023 10:28 AM

HP Recommended

I haven't used this desktop for over 1 year when i tried to turn it on,the mouse and keyboard don't work, i cannot sign in.,.it is an hp dc7900 desktop with windows 10 pro,i an not sure,i think it is 64 bit. 

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3 REPLIES 3

‎12-31-2023 08:49 PM

HP Recommended

@jt0123 

 

What is the set of mouse and keyboard is it wired or wireless ? If wireless please give them both a new set of batteries.

 

Regards.

BH
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‎01-01-2024 08:19 AM

HP Recommended

Thanks.The mouse and keyboard are wired and work fine on another computer.i tried different usb ports and they still don't work.

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‎01-03-2024 12:17 AM

HP Recommended

The mouse and keyboard are wired.Is there a battery in the motherboard?

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