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‎03-02-2023 02:40 PM

HP Recommended
Product: HP Pavilion a6700f Desktop PC

did a F9 troubleshoot test, memory OK, CPU ok, BUT  testing hard drive, got a error code, BIOHD-8,  and get message about window system 32 winload.exe not found. 

Category:
2 REPLIES 2

‎03-03-2023 05:13 PM

HP Recommended

Hi

 

The HDD error code suggests you should replace the drive. I would do a 2.5 inch SATA SSD for better performance.

 

You will have to reinstall Windows on the new drive unless you have disk image backups.

 

After installing Windows on the new drive you can install the failing drive as a data drive. You should be able to recover data from the old drive if Windows can mount this disk in Explorer. 

 

The opinions or troubleshooting suggestions in this response are my own. I am not: employed by or associated with HP, Inc.

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‎03-12-2023 10:47 PM

HP Recommended

well i got a new HD same as the original. to be safe, but my recovery disks 1,2,3 do not work,, runs ok then the same error,  missing the win32 extract file??? ,,  where can get recovery disks for win 10,,  it will not boot off usb,, 

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