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HP Recommended
Pavilion 590-p0024
Microsoft Windows 10 (32-bit)

pc keeps crashing saying KMODE EXCEPTION NOT HANDLED, Driver IRQL NOT LESS OR EQUAL, Kernel Security Check Failure, kernel mode trap,system service exception. all errors have came up over the last 12 days it even came up as i was updating the drivers pc will work for about 10 minutes  i have a HP Pavilion 590-p0024 Desktop PC

4 REPLIES 4
HP Recommended

@MD95 -- try this:

  1. power-off the computer
  2. start tapping the ESC key (top-left of keyboard)
  3. press the ON/OFF button
  4. when the computer starts, does it display a menu that includes "run HP Hardware Diagnostics"
  5. if so, choose to run that option

Results?

 

HP Recommended

MD95_0-1634150453320.png

 

HP Recommended

@MD95 -- compare reading/writing to RAM to writing onto a greasy piece of paper -- you cannot read what you wrote.

Similarly, your computer cannot read from some of the RAM. This causes the "crashes".

 

If your computer has multiple sticks of RAM, remove all but one stick, and rerun the "extensive RAM test".

If it fails, that one stick is "bad".

If it completes, shutdown, put that stick into your "good" pile, insert a different stick into the same RAM slot, and rerun the

test.

If it fails, that one stick is "bad".

Repeat, for each stick (2? 4?) of RAM.

 

HP Recommended

i only have 1 8gb ram so i ordered one on amazon coming in the next few days 

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