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- Desktop Boot and Lockup
- pci ssd not showing up while windows installation while boot...

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08-30-2022 05:07 PM
hi all
i tried most of the stuff on here but failed to understand why my pci ssd can't be recognized while im trying to boot up using bootable flash drive
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Accepted Solutions
08-30-2022 05:27 PM
Hi:
If your PC has an Intel 11th gen core processor, there is a special process needed to clean install W10/W11 on PC's with the Intel 11th gen core processors...
See the info at the link below.
Here is the link to the driver you need...
This package contains the Intel Rapid Storage Technology Driver for the supported models and operating systems. The Intel Rapid Storage Technology is designed to provide functionality for the Intel Storage Controllers. The driver improves Serial ATA (SATA) disk performance with Native Command Queuing.
https://ftp.hp.com/pub/softpaq/sp135501-136000/sp135979.exe
There is an error in that document, and that is where HP tells you to right click on the Intel driver file and select Extract to
When I ran through the steps, I don't get an Extract to option when I right click on the file.
You will probably have the same issue. Download and install the free 7-zip file utility from the link below.
The 1st file at the top of the page is for 64 bit.
Then you can right click on the exe file, select 7-Zip from the menu, and select Extract to: and let it extract the file into its folder name (sp135979), and copy that folder to your USB flash drive, and continue with the instructions.
Then you can install the drivers and available software from the support page.
HP All-in-One PC 24-dp1000i (1K784AV) Software and Driver Downloads | HP® Customer Support
08-30-2022 05:27 PM
Hi:
If your PC has an Intel 11th gen core processor, there is a special process needed to clean install W10/W11 on PC's with the Intel 11th gen core processors...
See the info at the link below.
Here is the link to the driver you need...
This package contains the Intel Rapid Storage Technology Driver for the supported models and operating systems. The Intel Rapid Storage Technology is designed to provide functionality for the Intel Storage Controllers. The driver improves Serial ATA (SATA) disk performance with Native Command Queuing.
https://ftp.hp.com/pub/softpaq/sp135501-136000/sp135979.exe
There is an error in that document, and that is where HP tells you to right click on the Intel driver file and select Extract to
When I ran through the steps, I don't get an Extract to option when I right click on the file.
You will probably have the same issue. Download and install the free 7-zip file utility from the link below.
The 1st file at the top of the page is for 64 bit.
Then you can right click on the exe file, select 7-Zip from the menu, and select Extract to: and let it extract the file into its folder name (sp135979), and copy that folder to your USB flash drive, and continue with the instructions.
Then you can install the drivers and available software from the support page.
HP All-in-One PC 24-dp1000i (1K784AV) Software and Driver Downloads | HP® Customer Support