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- Desktop Boot and Lockup
- power button only works when it likes to. and when it does i...

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03-16-2024 11:30 AM
power button only works when it likes to. and when it does it boots into a menu with 4 options and no usb devices work
there are photos on this device that are very important
03-16-2024 01:52 PM
All drives fail eventually -- and someone should have told you to do regular backups of files you can not afford to lose.
You did not say what the four options are and whether or not you can boot into Windows.
I am a volunteer and I do not work for, nor represent, HP
03-16-2024 05:52 PM
My suspicion, given this is a Win7 PC and therefore probably several years old, is that the drive is failing.
So, run the diagnostics and report back what they tell you.
I am a volunteer and I do not work for, nor represent, HP
03-17-2024 01:02 PM
I don't see it NOW, but I thought you posted a screenshot showing the choices -- and down near the bottom of the screen, it mentioned running diagnostics. So, I presumed it was offering that to you.
I am a volunteer and I do not work for, nor represent, HP