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intanstdamacore
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Message 1 of 3
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Flag Post

power on password

HP Recommended
hp280g2
Microsoft Windows 10 (64-bit)

Hi, today I set up power on password and after saving and exiting I was got the blue screen promting  power on password which I entered three times. At least I tried to be patient but till then  I can't access my computer.

I'll be glad to be assisted

 

2 REPLIES 2
WAWood
Level 16
Level 16
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Message 2 of 3
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HP Recommended

@intanstdamacore 


BIOS and power-on passwords are contained in the firmware that is present inside the BIOS chips -- which are soldered to the motherboard and thus, are not replaceable. So, you can't just buy a replacement chip and swap them. Also, neither your nor HP can reset the BIOS password on the current motherboard. Thus, replacement of the motherboard is required with one that has a BIOS chip that does not have a password in the firmware. This is very expensive to do and can often cost more than simply replacing the PC

If you are not prepared to spend the money to get HP to replace the motherboard, you would have to take the PC to a local repair facility to see if they can do anything for you -- but we can not assist in that in any way.



I am a volunteer and I do not work for, nor represent, HP
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Prométhée
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Message 3 of 3
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HP Recommended

hi

if this one

https://support.hp.com/us-en/product/hp-280-g2-microtower-pc/8741823/manuals

try

8 Password security

http://h10032.www1.hp.com/ctg/Manual/c06182575.pdf


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