08-19-2016 02:42 AM
I have a new PC straight out of the box and it wont show the bios screen.
I have pressed Exc or F10
The key presses are registered because the screen instead of booting into Windows goes blank and the HDD activity stops.
Then it just waits.
The screen stays blank the whole time.
I have swapped 3 different screens and used both the VGA and DVI connectors with the same result.
All the screens work in Windows.
Solved! Go to Solution.
08-26-2016 09:26 AM
Thank you for visiting the HP Forums! A great place where you can find solutions for your issues with help from the community!
If you are running windows 8 or windows 10 please follow the step below and check if this works.
Press Windows Key+C (Open 'Charms')
> Change PC Settings
> Advanced Setup
> Restart Now
Computer restarts on the Choose an option screen
> Advanced Options
> UEFI Firmware Settings
If you still have issues it’s possible that the BIOS is corrupted.
Please click the on link to log a case for further assistance.
I am an HP Employee
08-28-2016 04:21 PM
The PC has 3 monitor ports on the back
2 x on the mother board, 1 HDMI, another VGA
1 board in the add in slot
Only the one in the slot shows the BIOS startup screen
12-03-2019 10:24 AM
The builtin display ports are DVI and VGA. My computer responds with a blank screen for the BIOS screen at startup if the display is connected to the DVI port. When the display is connected to the VGA port, the BIOS screen comes up properly.