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09-10-2020 02:20 AM
Product: HP ENVY Curved All-in-One - 34-a090
Operating System: Microsoft Windows 10 (64-bit)
do not recognize the PC from the HP recognition program. It's like my device is a spark. When I enter the details of the application then it recognizes the device but it is still not recognized by the HP programs This happened after a BIOS upgrade
3 REPLIES 3
09-13-2020 09:14 AM
Thank you for the information.
Please uninstall and reinstall the HP support assistance and check.
Also, refer to the below link to troubleshoot.
Have a nice day!!
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