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Flakks
New member
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Message 1 of 3
175
Flag Post

ps/2 keyboard fault

HP Recommended
HP Pavilion Gaming - 15-dk0918no
Microsoft Windows 10 (64-bit)

My keyboard stop working yesterday. Device ACPI HPQ8001 4&0 Had a prolem starting

Drivername: keyboard.inf

After updated from HP Support sites

Anyone?

2 REPLIES 2
savvy2
Level 7
1,432 1,058 40 105
Message 2 of 3
Flag Post
HP Recommended

posted laptop to desktop, wow that be a challenge for me.

where did you see PS/2 ever.? but is false lead that.... there is no PS/2 here.

 

 so in control panel + device  manager , click keyboard there and update driver fails, and must be internet connected are you.

if not the keyboard may be bad.

my guess is you forced a wrong driver to you PC , not using the HP , box asking for your service tag,  invites wrong drivers.

for sure

 

NO warranty answers by me.
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Flakks
Author
New member
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Message 3 of 3
Flag Post
HP Recommended

Hi 😊 I saw myself having to solve the problem of taking a factory recovery since I did not have time to wait for a response. The problem was solved then. Very cumbersome, but ok.

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