-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Desktops
- Desktop Boot and Lockup
- "Keyboard Error" displays temporarily on startup

Create an account on the HP Community to personalize your profile and ask a question
01-22-2021 08:16 AM
I have been using a HP 4CF00AA Keyboard Mouse Combo WHT PAV WL 800 that came with the All-in-One computer. I had a little "ooopsie" with a full cup of coffee so replaced the keyboard and mouse with a Microsoft Bluetooth keyboard combo (designer series).
Now, during a restart, I get a "Keyboard Error" message. It appears for a short time only, then the computer continues to start normally.
I'm wondering if I can remove the error message. Cheers
02-03-2021 11:23 PM
Hi BKW22,
Have you tried updating or re-install Windows 10?
Try downloading Windows 10 at this (Link).
Maybe with the newest update of Windows 10, it will remove your Keyboard Error message. After all, Microsoft tends to fix hundreds of bugs from hardware every now and then.
If it's still not working, maybe there's something wrong with the Bluetooth keyboard, maybe you can try for another brand?
Regards.
02-04-2021 08:37 AM
Hi Yasirbakhtiar
Thanks for your reply.
Problem solved!!
When I removed the Microsoft Bluetooth keyboard and replaced it with the damaged but still operational HP keyboard, the "Keyboard Error" message that appeared during startup went away. This leads me to believe that HP have done something with the Pavilion All-in-One's BIOS.
So I bought another HP keyboard mouse combo. The Microsoft Bluetooth keyboard works fine and sits happily on another PC.
Cheers
B