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‎11-27-2017 06:01 PM - last edited on ‎11-27-2017 06:05 PM by Retired

HP Recommended
Product: HP ProDesk 600 G2 Microtower
Operating System: Microsoft Windows 7 (32-bit)

When I start computer I am requested to enter "POST Power-On Password".

 

I have never set this password and I do not know it. This window can not be passed away. do not allow you to enter BIOS setup or to reset it on CMOS button.

 

OS Win 10 downgraded to Win7 Pro  (this is on original label)

 

Please tell me what to do so I can continue working.

1 person had the same question
1 REPLY 1

‎11-27-2017 07:39 PM

HP Recommended

Hi:

 

The only suggestion I can offer would be to follow the power on password clearing info in the service manual, chapter8, starting on page 105 -- Resetting the Password Jumper.

 

http://h10032.www1.hp.com/ctg/Manual/c04832034

 

You should be able to clear the power on password by removing the green jumper located on the motherboard as long as Stringent Security was not enabled.

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