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‎05-08-2023 03:08 PM

HP Recommended
Product: HP Z4 G4 Workstation
Operating System: Microsoft Windows 10 (64-bit)

Greetings

 

We have an HP Z4 G4 Workstation,  the mother board has been replaced recently, after the replacement during the boot the workstation displays this error message :

 

  Product information not valid. The following product information programmed into the system board is missing or invalid.

  System Board (00A) - Feature Byte

  System Board (00A) - Build ID

  System Board (00A) - Serial Number

  System Board (00A) - System Board CT Number

 press spacebar to continue to the boot or "Y" to enter missing information.

 

Which troubleshooting steps can we follow in order to get this fixed and eliminate the error message?

 

Thank you in advance

 

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