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Zahra_pc
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Message 1 of 2
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repairing disk errors this might take over an hour to complete

‎12-17-2019 02:07 PM

HP Recommended
Product: J0B64EA#A6V

Quick test gave hard drive short dst check :failed 

Failure Id: QAGJT0-7AM9T0-XD7V7F-60R303

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Paul_Tikkanen
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Message 2 of 2
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‎12-17-2019 03:14 PM

HP Recommended

Hi:

 

The error code reported, Hard Disk 1 Quick Test Failure, means the hard drive needs to be replaced and the operating system reinstalled.

 

I cannot find any information regarding the product number you posted.

 

Consult the service manual for your specific model notebook for the hard drive removal and replacement procedure...

 

 

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