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10-06-2022 06:04 AM
I setup local admin password/pin to access computer. After a few months without use, I can't remember the admin password. So using the 2nd account on the PC that does NOT have admin privileges. How do I factory reset PC? It won't allow recovery disk or other options I went through with troubleshooter since I don't have admin access/PW.
10-06-2022 08:27 AM
Hey @Happy-Lucky 🙂
Thank you for visiting the HP Support Community.
According to the Community's Rules of Participation:
4d. No posts shall include instructions or directions intended to bypass or subvert security measures, including passwords, locking mechanisms, fingerprint scans, etc., or to bypass any safety measures.
Therefore, this topic is being locked. If you would like help resetting the password on your product, please Contact HP support in your region.
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