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Intern
Intern
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shut down problem

presario SR1610NX 32 bit
Microsoft Windows 10 (32-bit)

Hi all,  will not shut down by windows, click on restart or shut down,the pc logs off then is stuck on windows shutting down until I do a hard shut down ?? anyone have any ideas??

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Intern
Intern
48 29 4 0
Message 2 of 4
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shut down problem

Im sorry.. on this pc, I meant, it will not shut down .. I can click on shut down or restart in windows, it logs off,then is stuck on windows shutting down..have to do a hard shut down everytime

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Distinguished Professor
Distinguished Professor
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Message 3 of 4
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shut down problem

Hi

Yes,  ENSURE Fast Start-Up cannot happen.

 

PWR and LID.pngFast Start Up should be DISABLEDAutoRestart.pngUnTICK/Check the SYSTEM FAILURE - AUTOMATIC RESTART

 

Re-Start in Safe Mode with the minimum, because you have a driver or app failing to finish cleanly.

Then move on with F8 to Safe Mode with networking etc etc.

 

Little Boy Blue, come blow your horn.


Lil_Boy_Blue
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Intern
Intern
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Message 4 of 4
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shut down problem

had to reinstall windows, that fixed the shut down problem, thanks all ... 

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