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Solved!
shut down problem
09-21-2019 10:36 AM - edited 09-21-2019 10:44 AM

Hi all, will not shut down by windows, click on restart or shut down,the pc logs off then is stuck on windows shutting down until I do a hard shut down ?? anyone have any ideas??
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Accepted Solutions
10-10-2019 11:44 AM

had to reinstall windows, that fixed the shut down problem, thanks all ...
09-21-2019 10:39 AM

Im sorry.. on this pc, I meant, it will not shut down .. I can click on shut down or restart in windows, it logs off,then is stuck on windows shutting down..have to do a hard shut down everytime
09-22-2019 04:03 AM

Hi
Yes, ENSURE Fast Start-Up cannot happen.
Re-Start in Safe Mode with the minimum, because you have a driver or app failing to finish cleanly.
Then move on with F8 to Safe Mode with networking etc etc.
10-10-2019 11:44 AM

had to reinstall windows, that fixed the shut down problem, thanks all ...

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