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boatmoter
Level 3
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Message 1 of 4
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Solved!

shut down problem

HP Recommended
presario SR1610NX 32 bit
Microsoft Windows 10 (32-bit)

Hi all,  will not shut down by windows, click on restart or shut down,the pc logs off then is stuck on windows shutting down until I do a hard shut down ?? anyone have any ideas??

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boatmoter
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Level 3
51 15 4 0
Message 4 of 4
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HP Recommended

had to reinstall windows, that fixed the shut down problem, thanks all ... 

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boatmoter
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Level 3
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Message 2 of 4
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HP Recommended

Im sorry.. on this pc, I meant, it will not shut down .. I can click on shut down or restart in windows, it logs off,then is stuck on windows shutting down..have to do a hard shut down everytime

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Lil_Boy_Blue
Level 12
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Message 3 of 4
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HP Recommended

Hi

Yes,  ENSURE Fast Start-Up cannot happen.

 

PWR and LID.pngAutoRestart.png

 

Re-Start in Safe Mode with the minimum, because you have a driver or app failing to finish cleanly.

Then move on with F8 to Safe Mode with networking etc etc.

 

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boatmoter
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Message 4 of 4
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HP Recommended

had to reinstall windows, that fixed the shut down problem, thanks all ... 

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