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‎05-01-2019 11:38 PM

HP Recommended

Thank you and will be waiting on them to contact me...

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‎05-07-2019 03:07 AM

HP Recommended

actually i have the same issue.......this is no hardware nor software issue (read windows).....the problem is related to the latest bios which disable non-HP hardware..........

 

In my 460-p020nd I had replaced my HDD with an Samsung SSD, this was working for 3 years without any issue....now with the latest bios my SSD is not recognized anymore and the only option to get the unit started again was to plug back my HDD.

 

I think this is a rediculous approuch and will push away a lot of customers to buy HP next time again.

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‎05-11-2019 09:28 AM

HP Recommended

Have you tried to use an hp ssd on your system cause an hp agent said some older models will not support 3rd party hardware anymore due to changes.

I haven't tried  it my self.

 

Thanks for the response

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‎05-16-2019 08:12 PM

HP Recommended

Issue FIXED..... i am using a sandisk ssd and it's working great..

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