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HP Recommended
OMEN 25L Desktop - GT11-0012na
Microsoft Windows 11

As soon as i turn the power on at the power socket, the pc tries to start then shows a cmos error before restarting. Also noticing the clock hasn't updated since the last time it was on. I've tried updating and rolling back the bios, but still the same.

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Do not make any bios upgrades or downgrades if there is a problem with the OS or motherboard.  it is better to boot with the wrong time than not to boot up at all.

 

If you set the correct date and time and then pressed F10 to save your changes then the clock should be correct the next time your reboot.

 

if not then replace the battery on your Dorado motherboard

BeemerBiker_0-1710667332847.png

Unplug from wall and touch the Power-On button 2-3 times to discharge the internal capacitors. Touch the metal case with your finger before touching the motherboard to discharge any static electricity you or the case may have.

This video shows how to remove the battery when a clip is holding it

https://youtu.be/cLUWoJzjGWs

 


Thank you for using HP products and posting to the community.
I am a community volunteer and do not work for HP. If you find
this post useful click the Yes button. If I helped solve your
problem please mark this as a solution so others can find it

View solution in original post

1 REPLY 1
HP Recommended

Do not make any bios upgrades or downgrades if there is a problem with the OS or motherboard.  it is better to boot with the wrong time than not to boot up at all.

 

If you set the correct date and time and then pressed F10 to save your changes then the clock should be correct the next time your reboot.

 

if not then replace the battery on your Dorado motherboard

BeemerBiker_0-1710667332847.png

Unplug from wall and touch the Power-On button 2-3 times to discharge the internal capacitors. Touch the metal case with your finger before touching the motherboard to discharge any static electricity you or the case may have.

This video shows how to remove the battery when a clip is holding it

https://youtu.be/cLUWoJzjGWs

 


Thank you for using HP products and posting to the community.
I am a community volunteer and do not work for HP. If you find
this post useful click the Yes button. If I helped solve your
problem please mark this as a solution so others can find it
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.