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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
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1 REPLY 1
08-07-2019 02:56 PM
Greetings,
Welcome to the forum.
I am not a HP employee.
Please provide more detail. What HP product do you have? I need the product number.
Don't provide a serial number.
What do you see and hear when you start your PC?
A PC that does not power on could have a hardware problem. A PC that powers on but cannot start Windows could have other problems.
Regards
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