Showing results for 
Search instead for 
Did you mean: 
New member
1 0 0 0
Message 1 of 2
Flag Post

system was hibernated due to a criitical thermal event

HP Recommended
HP Pav 590 8th Gen I5
Microsoft Windows 10 (64-bit)
Computer is new so not a dust/dirty issue... Has happened 3 times now where it is off when I come into work so at night (when not being used) it shuts down ...the event viewer says Event ID88 (System was hibernated due to a critical thermal event) Im a IT guy and realize this a CPU overheating issue but why? It always happens when not in use and sitting not getting stressed when this happens....maybe fan is quiting? any thoughts ? THANKS!
Level 16
Level 16
30,583 30,490 2,787 6,735
Message 2 of 2
Flag Post
HP Recommended


My guess is that setting are such that Windows Update is enabled to awake the PCs to perform routing updates -- and since WU consumes LOTS of resources, the PCs are overheating and shutting down in the process.


You should read this to see if anything in it helps:


Good Luck

***If my post helped, click the thumbs-up symbol to say thanks***

***Please mark Accept As Solution if my post solved your problem***

I am a volunteer and I do not work for, nor represent, HP
0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation