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When i boot I cannot get a response from the touch screen keyboard. It doesn't appear. Is any way to interupt the boot cycle to get safe mode? What steps do I take
@yowill76 Welcome to HP Community!
Please provide the product number.
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meanwhile, use this to access safe mode: https://support.hp.com/in-en/document/c03439317
And check if you are getting a response from the touch screen keyboard.
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