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‎02-20-2021 08:12 AM

HP Recommended
Product: HP Pavilion 500
Operating System: Microsoft Windows 10 (64-bit)

fitted  a new hard drive and have my Acronis rescue program on a external hard drive. Been into BIOS but only show CD being available, cannot find USB to make it first item in boot up.  

5 REPLIES 5

‎02-21-2021 05:42 AM - edited ‎02-21-2021 05:47 AM

HP Recommended

From what I have found, the USB has to be bootable for it to show up in the Setup BIOS menu.

From the way the post is worded, I assume you mean the Acronis rescue is on the external drive that is connected Via USB?

Now - I have Acronis and made a bootable Rescue DVD.  I checked the options at the "Rescue Media Builder" and it does mention plugin the external drive or if you plug in a USB flash drive, it will make the bootable Rescue USB.

So my question - did you do the "Rescue Media Builder" ?  And if "yes" try making the USB flash drive and then try booting to that new USB flash drive while the external drive is also plugged in, so the rescue interface can see the external drive.

FYI: I may have to try this on my system if you cannot get this to work.  Report back with additional info or questions.


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‎02-22-2021 04:25 AM

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Thanks for reply, it would appear that my old desktop PC will not boot from USB. I put my rescue disk and full back up on an external drive  and it was not recognised.

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‎02-22-2021 07:53 AM

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you did not answer this

So my question - did you do the "Rescue Media Builder" ?


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‎02-22-2021 10:47 AM

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Sorry yes i did

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‎02-22-2021 11:17 AM - edited ‎02-22-2021 11:22 AM

HP Recommended

From the very little info, I assume you did not make the the Rescue USB but just did it with the USB external drive plugged in?

 

I also assume that the new hard drive is now installed and you do not have access to the Acronis software.

Did you do this from the Acronis site and made the  Acronis Survival Kit? 

https://www.acronis.com/en-us/articles/recovery-drive/

With an Acronis Survival Kit, you create a completely self-contained recovery tool on an external USB hard drive. In addition to the required boot media and current system partition, it includes everything all of your backups, so all of your data, apps and systems are immediately available. By automatically capturing any changes you’ve made such as new apps, preferences or settings, it makes complete recovery almost as simple as plugging the drive into the USB port.

 

You can make a new USB Rescue Media to boot the computer from this site

https://kb.acronis.com/getmedia.  You need to be able to log into the Acronis account wheen you registered the software, however.


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