• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
HP Recommended
Microsoft Windows 11

I can't access my D driver that came with the laptop I bought and I don't know how to fix it when I boot up my laptop it says "hard drive and its missing in file explorer Missing driver 11.pngMissing driver 12.png

2 REPLIES 2
HP Recommended

Windows needs %5 free space on an SSD which comes to 6.5gb.  You have only 2.2 available.

 

Please free up some space so windows can function

 

https://support.microsoft.com/en-us/windows/disk-cleanup-in-windows-8a96ff42-5751-39ad-23d6-434b4d5b...

make sure you clean the system files.  Follow this guide to free up space

https://support.microsoft.com/en-us/topic/how-to-remove-all-system-restore-points-except-the-most-re...

 

I am a volunteer and I do not work for, nor represent, HP
If you think this reply was helpful, please mark it as so or as a solution.. Thank You!
HP Recommended

hi

even if the system ssd is full, the HDd if there is must still be visible
check in disk management if present, and do the tests

HP PCs - Testing for Hardware Failures | HP® Customer Support

possible that it is damaged, or disconnected

--------------------------------------------- Signature ---------------------------------------------
was this reply helpful , or just say thank you ? Click on the yes button

Please remember to mark the answers this can help other users
please click on the accept as solution button if message provided an answer to the problem




Desktop-Knowledge-Base
Windows 11 22h2 inside , user

------------------------------------------------------------------------------------------------------------
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.