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‎08-15-2022 05:18 PM

HP Recommended
Operating System: Microsoft Windows 11

I can't access my D driver that came with the laptop I bought and I don't know how to fix it when I boot up my laptop it says "hard drive and its missing in file explorer Missing driver 11.pngMissing driver 12.png

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2 REPLIES 2

‎08-15-2022 09:42 PM

HP Recommended

Windows needs %5 free space on an SSD which comes to 6.5gb.  You have only 2.2 available.

 

Please free up some space so windows can function

 

https://support.microsoft.com/en-us/windows/disk-cleanup-in-windows-8a96ff42-5751-39ad-23d6-434b4d5b...

make sure you clean the system files.  Follow this guide to free up space

https://support.microsoft.com/en-us/topic/how-to-remove-all-system-restore-points-except-the-most-re...

 

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‎08-16-2022 11:06 AM

HP Recommended

hi

even if the system ssd is full, the HDd if there is must still be visible
check in disk management if present, and do the tests

HP PCs - Testing for Hardware Failures | HP® Customer Support

possible that it is damaged, or disconnected

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Windows 11 22h2 inside , user

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