whenever i start a game up my computer shuts down completely

vitqy · ‎02-14-2023

Whenever I try to load my game of choice which is usually Fortnite, right after I go from the loading screen my pc turns all the way off. At first I was able to play a couple games and then it would turn off but now I cant even boot my game up it turns off automatically after the loading screen. I'm really asking if somebody can help me.

Prométhée · ‎02-15-2023

hi

If it shuts off completely, there is a serious problem.
I advise you to contact the dealer, or hp directly, if still guaranteed?

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