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won't wake up

won't wake up w/ either mouse or keystroke, both are enabled under device mgr

 

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won't wake up

@matt460
Thank you for posting on the HP Support Community.

  • What is the product number of your device? Use this link to find it: http://support.hp.com/us-en/document/c03754824  (Ensure you do not share any of your personal information such as serial, phone number, email ID, etc...).
  • Have you made any hardware/software changes?
  • What is the operating system?
  • Are you getting any error message or beep sound?

Keep me posted for further assistance.

ECHO_LAKE
I am an HP Employee

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