cancel
Showing results for 
Search instead for 
Did you mean: 
rollerrot
New member
1 0 0 0
Message 1 of 2
344
Flag Post

2 16GB Ram sticks Upgrade

HP Recommended
590-p0054
Microsoft Windows 10 (64-bit)

Product: HP Pavilion Desktop 590-p0054,

Specs: HP Motherboard model 843B , with a single 8Gb DDR4 Ram stick, Intel Core processor i3-8100 CPU @ 3.60GHz, Intel UHD graphics 630, and Windows 10 Home not sure if 32bit or 64bit. 

I tried to put in 2 16Gb DDR4 ram sticks, because I read this PC could support a total of 32Gb of ram.

These 2 new ram sticks were G.Skill Flare X series DDR4 memory XMP. Which I thought would work with the processor and chip-set.

But I'm here so that means it didn't work, I couldn't get these ram sticks to work at all, both, mix match old and new, and just 1 stick of the new. 

Would like to know where I went wrong before trying to buy more. Thank you

1 REPLY 1
Prométhée
Level 16
Level 16
5,661 5,593 613 2,348
Message 2 of 2
Flag Post
HP Recommended

Hello
There are different models, maybe it's just this one:

HP Pavilion 590-p0054 Desktop PC Product Specifications


according to the products page you have

  • Amount: 8 GB
  • Speed: PC4-19200 MB/s
  • Type: DDR4-2400
  •  

the motherboard, is the one mentioned:

Lincs motherboard specifications.

 

  • Dual channel memory architecture
  • Two DDR4 UDIMM (288-pin) sockets
  • Supports up to PC4-21300 (DDR4 2666)
  • Supports 4 GB and 8 GB DDR4 UDIMMs
  • Supports up to 4 GB on 32-bit systems
    note:
    32-bit systems cannot address a full 4.0 GB of memory.
  • Supports up to 32 GB (with two 16 GB modules) and 16 GB (with two 8 GB modules) on 64-bit computers

 

therefore you must use this type of memory module!

sometimes the scan can help:

Welcome to Crucial USA

 



Please remember to mark the answers this can help other users:
please click on the accept as solution button if message provided an answer to the problem





Desktop-Knowledge-Base
0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation