24ea Montior - connection to monitor stand

[craigreen]

I am having problems getting the monitor to properly, and securely, connect to the base stand.

It may be there some of the smaller screws are missing.

But when I had one of the screws connected in the base, it seemed to make it more difficult, but not secure.

Any suggestions?

[old_geekster]

@craigreen , welcome to the Community.

Here is the User Guide for the monitor.  If you look at the section titled "Setting up the monitor/Installing the monitor stand" it gives you full instructions with pictures on how to install it.

Please click the "Yes" button if my reply was helpful and "Accept as Solution" if your problem is Solved!!

[craigreen]

Thanks for this.

This issue is still the connection with the base to the monitor.

It seems simple, even with the User Guide, but it's not secure.

I'll check further with the pieces I have.

[Prométhée]

Hello
normally this is relatively simple
guy, don't seem super good here to me, but nothing special to do

[old_geekster]

You are welcome, @craigreen!\

it does seem that you may be missing some pieces to the stand.  If so, please contact HP Customer Support for help.

[craigreen]

Thanks.

[old_geekster]

You are welcome, @craigreen!