256 gb hp pendrive problem

[2653]

I have two 256 gb dpendrives which is not working from day one.  The first one it takes hell of time to transfer from my phone to usb.

The second one always shows "usb connected for charging". I donot know how to solve this. After these issues i stopped buying usb of hp as there is none to guide or to repair it in chennai

[Jerry_57]

Hi @2653,

Welcome to the HP Support Community.
 

Thank you for posting your query. I will be glad to help you.

I'm sorry to hear about the issues you're facing with your HP pendrives. Here are some troubleshooting steps that might help resolve the problems:
 

Slow Data Transfer

USB Port Version: Ensure that you are inserting the pendrive into a USB 3.0 port if the drive is designed for USB 3.0, as using a USB 2.0 port can slow down transfer speeds significantly.

Check for Corruption: Use a computer to check the pendrive for errors:
 

• Connect the pendrive to a computer.
• Open 'This PC' or 'My Computer'.
• Right-click on the drive and choose 'Properties'.
• Go to the 'Tools' tab and use the 'Check' button in the 'Error Checking' section.

Format the Drive: If there are no important files on the drive, consider formatting it:
 

• Right-click on the pendrive in 'This PC' or 'My Computer' and select 'Format...'.
• Choose a suitable file system (exFAT is common for large pendrives).

USB Recognized as "Connected for Charging"

Disconnect and Reconnect: Ensure you properly disconnect and reconnect the pendrive to the phone. Some phones require USB OTG (On The Go) support to connect with USB drives.

Settings: On your phone, check the USB settings if it allows you to switch modes from 'Charging' to 'File Transfer'.

Try a Different Cable or Adapter: Sometimes the issue can be with the USB OTG cable or adapter you are using; try a different one if possible.

Check Compatibility: Ensure your phone supports OTG functionality. You might need to enable this feature in your phone’s settings.


I hope this helps.

 Take care and have an amazing day!
 

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Jerry_57

HP Support