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‎02-09-2020 07:45 PM

HP Recommended
Product: Hp 24-b227c

I just tried to upgrade the computer with M2 ssd just to break the front panel and to find there is no bracket for the NVME m2 even though the specification says it has one. I think it’s designed with idea to break the screen if someone tries to open to upgrade. This is just ripoff from product perspective. 
I hope that HP designer team sees this post and do take some design steps that makes consumers life easier not harder.

1 person had the same question
1 REPLY 1

‎02-12-2020 02:06 AM

HP Recommended

Hi @Awesome75

 

Welcome to the HP Support Community. 

 

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

 

Thank you for visiting the HP Support Community. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Have a great day! 

Asmita
I am an HP Employee

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