2TB NVMe SSD not detected in Bios after Bios update

[tomek1ni]

Hello!

I upgraded my SSD m.2 from 512 GB to 2 TB (Kingston Fury Renegade Heatsink 2TB SFYRDK/2000G) and installed new OS on the on that drive. I also wanted to clone the partition form my old SSD on to the new one... so I put the 512GB drive on PCI adapter. But it wasn't being detected. 
Then I updated BIOS hoping it would help, and it did. 512 GB drive boots up now the system from PCI adapter.  

But 2 TB SSD isn't detected now while plugged to m.2 port on the motherboard. If I switch the 512 GB back to m.2 port and it also boots up there.  If I put 2 TB in my laptop it boots up fine. So either the port and SSD seems to be fine. It looks like the BIOS updated made it so 2 TB isn't being detected any more.

Old BIOS version was F.21, and the new one is F.30.

Has anyone got any idea how to make it work again. Or if not, is there a way to downgrade BIOS back to the old version?

[Bill_To]

Greetings @tomek1ni 

Welcome to the HP Forum.

I'm a little fuzzy on all of the configurations you have tried using the 512 GB drive and the 2 TB drive at the same time. Both drives have Windows installations. The PC will default to one of the drives to run Windows.

Have you checked Disk Management to see if the 2 TB drive is present when you run Windows from the 512 GB drive? The 2 TB drive may be offline.

What happens if you only connect the 2 TB drive using the M.2 socket?  What happen if you only connect the 2 TB drive to the PCIe adapter? I'm not sure if you have tried these options. 

I've seen some drive initialization problems on older HP consumer PCs after updating the BIOS.

I would be very surprised if a drive initialization problem is happening on a newer HP PC. This would seem to point to the BIOS update causing the problem.

There are ways to roll back the BIOS. Try a BIOS rollback if you can't fix the 2 TB drive problem.

It's a somewhat convoluted process since HP creates roadblocks.

Check this Forum thread for BIOS rollback tips. Read all posts in this thread to see what's required to do a BIOS rollback.

A local PC Tech might be able to rollback the BIOS if the process to do this appears to be daunting.

Regards

[tomek1ni · Accepted solution]

Hi!

Thanks for the reply. 

I will say right at the beginning that I've solved it already. 

The 2 TB drive wouldn't show up in Disk Management. Not even the Device Manager. From the Windows perspective it was as if the drive wasn't installed on the motherboard at all. That's why I went looking in the BIOS, and it was nowhere to be found in there as well. Not in the boot management (F9), nor the BIOS setup (F10)... So as far as I could understand it, BIOS wasn't detecting it either. 

Also worth mentioning is the fact, that before updating BIOS to F.30 version, I was able to install Linux Mint onto that drive. So before that update it worked fine.

I tried to mount the drive on PCIe adapter, but it wouldn't fit because that particular model has got pretty chunky heat sync, and I couldn't lay it all the way down and put the mounting screw in. I tried connecting it to M.2 socket without and other drives being plugged at the same time, but the result was the same. 

What ultimately  solved it, was the BIOS rollback to F.25 version. After this, either the 512 GB on PCIe adapter and 2 TB  in motherboard's M.2 socket drives are being detected simultaneously... and my old 1 TB SATA drive too.

I also wanna say that I wouldn't have even started this thread if I had been able to find the link to all the older version of BIOS. Because I looked for those before, but it wasn't that obvious for me how to get to those. Looking at it now it's fairly straight forward but I couldn't figure it out at first. 

For those who struggle to find them:

- first you go to the page where all you latest drivers are listed

- expand the BIOS section, and then expand the BIOS type which is adequate for your machine

- in the "Fix and enhancements" section there's a link "See full details" which opens new tab after clicking it

- on that new page almost at the bottom of page you expand "Revision history" part

- then you scroll down again almost to the very bottom, and there you have the section which lists all the previous version of BIOS and a Download link next to each of them.

I guess we can consider this subject to be solved...

Regards

[Bill_To]

Greetings @tomek1ni 

My pleasure.

Good to see you solved the problem.

Regards