• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
HP Recommended
Pavilion P 6243X
Microsoft Windows 7 (64-bit)

i installed WOW and got a message saying that i needed a 3d accelerator card with dual tmu support.. what should i do

5 REPLIES 5
HP Recommended

@Les23 Which version of WOW did you install? And does your desktop support the system requirements of the game? Although, it seems like it does not fully support it, perhaps, you can include the system requirements or the version of the game and I'll check that out for you:

  • The Burning Crusade, 
  • Wrath of the Lich King, 
  • Cataclysm, 
  • Mists of Pandaria, 
  • Warlords of Draenor, 
  • Legion, 
  • Battle for Azeroth.

Have you attempted to update the graphics card drivers and the BIOS? If not, click here to find and install the same.

 

P.S: Welcome to HP Community 😉

 

Keep us posted,

If you would like to thank us for our efforts to help you, 

Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 

Have a great day!

Riddle_Decipher
I am an HP Employee


Learning is a journey, not a destination.
Let's keep asking questions and growing together.
HP Recommended

I am having the same issue. Whenever I try to play the game it comes up with the same message. I am trying to play WoW Classic on my new HP Spectre x360 and have done so before in the past but now this issue comes up. I have updated all my drivers, and tried to run the game as administrator and I still have the same problem.

HP Recommended

@Jeremy1991 This seems to be a known issue with the blizzard entertainment forum and you may want to check with the for further support, as this isn't an issue with the computer but the game itself, to make this easier for you, here's the link to their support forums with the same issue: click here

 

If you wish to thank me for my efforts, you could click on "Accept as solution" on my post as the solution should help others too.

Riddle_Decipher
I am an HP Employee


Learning is a journey, not a destination.
Let's keep asking questions and growing together.
HP Recommended

Thanks I will contact them and hopefully they can resolve the issue. 

HP Recommended

@Jeremy1991 Wise choice, since its their issue, they should be able to help,

That said, If you wish to thank me for my efforts, you could click on "Accept as solution" on my post as the solution should help others too.

Riddle_Decipher
I am an HP Employee


Learning is a journey, not a destination.
Let's keep asking questions and growing together.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.